Workspace not retrievable

Questions
1

Describe the problem/error/question

<I’m trying to retrieve the workspace but not not winning “n8n.io - Workflow Automation”

What is the error message (if any)?

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Please share your workflow

No workflow, I want to access the workspace where my workflows exist

Information on your n8n setup

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:
2

Hi @siboniso_makhaye

Please make sure it is a valid email

3

It’s a valid email but not receiving anything from it .

Is there no any other workaround to get my workflows?

4

You can reach out to help@n8n.io.

Another way is to programmatically retrieve workflows using the n8n REST API:

  • Get all workflows: GET /api/v1/workflows
  • Get a specific workflow: GET /api/v1/workflows/{id}

You will need the n8n API key

5

Hi @siboniso_makhaye
A Cloud login where the email never arrives usually points to an expired free trial. You can request a magic link to get back into the workspace:
https://app.n8n.cloud/magic-link
One thing to know before you rely on it: trial workspaces older than 90 days are deleted along with the workflows inside them, so if yours lapsed more than 90 days ago those workflows may no longer be recoverable.

6

The REST API route should work if the workspace UI is unavailable. I would export the workflow list first and avoid changing credentials or IDs until support confirms what happened to the workspace.