Workspace offline (503) how to fix that ?
Over a few hours and it still hasn’t worked
How do I contact support to get this sorted out
Hey @orel_bb !
I suppose you are on the Cloud version.
Before contacting at [email protected] and get a ticket number(and later use here, maybe a n8n staff checks with your workspace ID and ticket number).
Can you try clear caches&cookies or login from incognito tab?
If that doesn’t do it, try your Admin panel, to restart /upgrade instance with this MAGIC LINK.
Cheers!
Hello,
I had a similar issue with a workflow. I contacted support using this link:
https://n8n.support.site/inbox
In the inbox section, an AI will reply by default, but you can type:
“I want to talk to a human, please”
and your request will be transferred to a human from the n8n team.
I was on the free plan, so I received the first reply after about 24 hours. However, once the ticket was assigned to a Support Engineer, responses became much faster (around 10–20 minutes).
If you need more help, feel free to let me know, and I’ll try my best to help.
