I have a cloud instance of n8n on the Pro plan and it’s been offline for the last 40 minutes showing the following error
I emailed support and because it’s the weekend it seems I may not get a reply for another 24 hours at the earliest. Mentioning here in case anyone has any advice on how to get a cloud workspace back up and running.
Thanks 
It looks like your topic is missing some important information. Could you provide the following if applicable.
- n8n version:
- Database (default: SQLite):
- n8n EXECUTIONS_PROCESS setting (default: own, main):
- Running n8n via (Docker, npm, n8n cloud, desktop app):
- Operating system:
I’m on n8n@1.63.4. Other settings I assume are all default.
Hi @jamescv
You should have been followed up with by our support team by now.
Can you please let us know if this post can be closed?
Thanks 
