I build and document the workflow automations and integrations ops teams run on, then leave a runbook so they can operate without me.

n8n is my main build tool currently (though I am also very familiar with Celigo, Make, and Zapier), usually wired into Salesforce, HubSpot, Zendesk, NetSuite, Airtable, and the Atlassian stack over REST APIs and webhooks. I care most about the parts that decide whether an automation survives production: idempotent writes, HMAC-verified ingestion, retry and backoff that respects Retry-After, status normalization that doesn’t drift, and a shared error workflow so failures surface instead of failing silently.

Code-first: I document from the workflow JSON, configs, and source, not from interviews. When the doc and the system disagree, the system wins.

Open to freelance integration and documentation work, roughly 25 to 30 hours a week. Portfolio and services: contra.com/kyle_tully_01gz48a4