Workspace not loading – mcia.app.n8n.cloud

Hi Priscila! Based on the symptoms you’re describing (browser crashes with RESULT_CODE_HUNG and page freezing), this appears to be a workspace-specific issue that requires backend intervention.

Since you’ve already tried the standard troubleshooting steps (clearing cache, different browsers), I’d recommend:

• **Contact n8n Cloud support directly** at support@n8n.io or help@n8n.io - they can restart your specific workspace instance and check backend logs

• **Include your workspace URL** (mcia.app.n8n.cloud) and the exact error details in your support request

• As mentioned in similar cases on [community.n8n.io]( Worskpace currently offline ), the n8n Cloud team can trigger workspace restarts and investigate instance-specific issues

This type of workspace-level problem typically requires direct intervention from the Cloud team, as it’s beyond what standard user troubleshooting can resolve.