[Active Campaign] Issue Adding Contact to List

[thiagoterra]

I’m trying to create a simple node that, upon a contact arriving in a list, performs a basic check on their origin and directs them to a specific list. The workflow runs correctly, but the contact is not added to the list. Any ideas on what could be causing this?

[n8n]

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[ria]

Hi @thiagoterra

Thanks for posting here and welcome to the community!

I am not too familiar with ActiveCampaign, but perhaps there are settings to prevent duplicates being added. Have you tested that?

Also, you could change the error output settings of the node to see what’s it is returning.

Let me know what your findings are!

[thiagoterra]

Hi, @ria

Thank you very much for your help, I applied the settings you suggested, but it did not work.

This seems to be a very simple process to apply, but for some unknown reason I don’t know why it’s not working.

The curious thing is that in a previous step I even add information to a custom contact field and it works correctly.

Here is an image of the entire flow.

[thiagoterra]

For those who have this problem in the future, the solution found was to make an HTTP Request.

In addition to trying to add the contact to a list, I also tried to add it to a tag and it didn’t work.