Has anyone created a workflow for an AI agent that uses an OTP to validate the chat user against data that exists inside an external CRM or some other database? I’m wanting to allow customers to get information about their account via the chat window but first want to validate using an OTP or similar method.
Please share your workflow
Share the output returned by the last node
Information on your n8n setup
- **n8n version: 1.76.1
- **Database (default: SQLite): Default
- **n8n EXECUTIONS_PROCESS setting (default: own, main): Default
- **Running n8n via (Docker, npm, n8n cloud, desktop app): Docker
- **Operating system: macOS