All executions stuck in “Queued / Starting soon” for several days (workspace a1xv)

Questions
1

DescribeHi,

Since 15 January 2026, all new executions in my n8n Cloud workspace stay stuck in “Queued / Starting soon” and never move to “Running” or “Succeeded”, even after several days.

  • Workspace: a1xv (Starter plan – 5 concurrent executions, 2,500 executions/month)

  • January usage: about 780 / 2,500 executions, so I am far from the limit.

  • Executions on 14–15 January were completing normally in a few seconds.

  • From 15 January onwards, almost all executions are stuck in “Queued / Starting soon”.

  • I deactivated all workflows, but:

    • Existing queued/starting‑soon executions remain stuck.

    • Any new executions also stay queued and never start.

n8n support already told me this cannot be fixed from my side and created an internal ticket (GHC-6452), but my workspace has now been unusable for several days.

This is not a workflow configuration question; it looks like a Cloud queue/worker/scheduler problem for my tenant.

I also opened a GitHub issue here for more technical details and screenshots:
https://github.com/n8n-io/n8n/issues/24594

Could someone from the n8n team please:

  1. Check the queue/worker for workspace a1xv and restart/fix it.

  2. Confirm whether this is part of a known Cloud incident.

Thanks in advance, this is blocking my usage of n8n Cloud. the problem/error/question

What is the error message (if any)?

Please share your workflow

(Select the nodes on your canvas and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow.)

Share the output returned by the last node

Information on your n8n setup

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:
2

It sounds like your workspace is experiencing a queue/worker issue, which has been reported in similar cases like [github.com](URGENT: Production queue stuck - scheduled executions never start (instance restart needed) · Issue #23170 · n8n-io/n8n · GitHub) and [github.com](Healthy worker does not pick up executions anymore · Issue #14233 · n8n-io/n8n · GitHub). Since n8n support has already created an internal ticket (`GHC-6452`), the next step is to wait for their team to resolve the issue. In the meantime, you can monitor the GitHub issue you opened ([github.com](n8n Cloud – All executions stuck in “Queued / Starting soon” for several days (workspace a1xv · Issue #24594 · n8n-io/n8n · GitHub)) for updates or escalate directly through your support contact.