Hi there, I’m having issues with connecting my Teams account to n8n. Our IT department is outsourced and they’re telling me that they’ve granted me all the required permissions, and asked that I reach out to n8n support because they don’t know why I can’t connect because they feel they’ve done everything required of them from their side. Here’s what they sent me below. I tried the incognito window and it still wouldn’t connect. Any help you can offer will be greatly appreciated!
We know:
Admin consent has already been granted
“User assignment required” is set to No
Publisher is verified
Your user consent settings are wide open
Permissions requested are low-impact (“Sign in and read user profile”)
Probable causes for error:
The admin consent grant did not propagate correctly OR the user is still hitting an auth flow that requires prompt=admin_consent in the URL (set by n8n Cloud).
I just re-authorized in case.
I need you to:
1.Open an InPrivate/Incognito browser window
2.Go to the n8n Cloud login page
3.Sign in again
This ensures no cached tokens or stale consent prompts from old sessions.
Still Seeing the Prompt?
If yes, then:
1.n8n Cloud may be hard-coding a prompt=admin_consent in their OAuth URL.
You’ll need to contact n8n support and ask if they’re appending that parameter to Microsoft login.
If they are, it will always force an admin prompt, even if everything is already granted.
2.You can verify this in-browser:
Click F12 on the login page
Go to Network tab
Watch the redirect to login.microsoftonline.com
See if the query string includes prompt=admin_consent
The Entra config looks to be 100% correct
The publisher is verified, permissions are low-impact, and consent settings allow it
The most likely cause now is:
n8n is using prompt=admin_consent (forcing the prompt)