Hello, I’m currently working on a workflow that will pull all tickets from ConnectWise in the Assigned status, then ask Redis if any of those ticket numbers are in its database and for the ones that respond “Null” send a teams message to the technician listed as the owner of the ticket and then store a new key in Redis with the ticket number it just sent info to the tech about.
This is my current “Blueprint”
The current issue is that after Querying Redis all Redis sends is True or “Null”
I just need to find a way to get the info from the HTTP request over to the switches to be sent out but only for tickets that respond Null, Weather thats some kind of loop, or filtering it and then doing a new HTTP request only for the tickets that respond null.
i’ve found that since “Null” is technically no data you can’t filter on null in n8n so thats also proving difficult.
Any help or recommendations would be amazing.