Chatwoot in easypanel update error "db migrate"

Questions
1

Hi friends, how are you? I hope you can help me with this problem.
I use chatwoot and easypanel hosted on contabo connected to my n8n flow and decided to update it because I was having problems with the automatic assignment of new conversations. So, in my easypanel source, I changed my version from 4.0.1 to 4.2.0. But when I open it, it says “Service is not reachable.” In the summary, it says “Tasks: TOP => db:migrate.” I’m new and have no idea what to do. Thank you very much, friends. Blessings on your projects and good luck.

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2

Hey @Sebastian5 welcome to the community.

Regarding your question, it is a classic database migration issue that happens when upgrading Chatwoot or any Rails app. The error db:migrate means the database schema needs to be updated for the new version but it’s failing.

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