I have set up an error workflow, which creates a task in ClickUp when a workflow fails. Everything works as expected, only one thing is weird: The task created in ClickUp by the workflow does not trigger a notification. I have set it up such that it assigns me to the task, which works. But ClickUp does not notify me, although I have checked the option “Notify All” in the ClickUp node. When someone assigns a task to me within ClickUp, I do get the notification.
Here’s my workflow:
If you have any idea why the task creation via n8n does not trigger a notification, please let me know.
Hi @tweety, I am sorry you are having trouble I was running your workflow just now and was getting a notification from ClickUp as expected after a minute or two:
This was despite the user receiving the notification is also the user who created the task and has authenticated n8n with ClickUp. Is there a chance you have simply disabled the relevant notification in your ClickUp settings? These are the notification settings I have in use for tasks:
If that’s not it, perhaps you want to check directly with ClickUp’s support team why a notification for a specific task was not sent?
Thanks for your quick reply. I have indeed checked the “Don’t notify me when new tasks are created” option. Otherwise, I would get a notification anytime anyone in our workspace creates a task. But I do get notified when someone assigns a task to me. So I figured it should work because the new task created by the workflow is assigned to me. But maybe that has to happen in a second step. So if I first create the task, and then set myself as assignee, it might work (haven’t tried it yet).
That might be it, though I am not using ClickUp enough to know for sure. But perhaps you can share your experience here on the forum once you have tried it out? I suspect this could be quite helpful for other users in the future.
Thanks so much
I’ve tried a couple of things now:
- First creating the task, then assigning myself.
- Creating the task with me assigned (so I’m a watcher) and then changing the due date (something that normally triggers a notification).
Nothing worked. I suppose the reason is that I’m using my own ClickUp user to authenticate the ClickUp node in my workflow. When I carry out the above actions in the ClickUp web app, it also does not trigger notifications (which makes sense, because why would I need to be notified of something I have done).
My workaround was to set the task’s due date to today, such that it pops up in my ClickUp Home screen. But a notification would of course be more elegant. I checked the ClickUp API docs, but didn’t find anything that would allow me to directly trigger a notification.