Hi Community,
I am using the cloud version of n8n and have also sent an email to n8n with my help request but with no success.
I keep getting the connection lost error when a workflow reaches a node where it needs to extract data from an excel file that has been retrieved by a preceeding htpp request node as a binary file (14MB). It worked flawlessly and stopped suddenly without introducing any changes to the workflow.
Opening a new window in Incognito mode does not work, trying Safari and Chrome also made no difference, and neither restarting my workspace nor updating the n8n cloud version did not solve this problem.
instance information
Debug info
core
- n8nVersion: 1.103.2
- platform: docker (cloud)
- nodeJsVersion: 22.17.0
- database: sqlite
- executionMode: regular
- concurrency: 5
- license: community
storage
- success: all
- error: all
- progress: false
- manual: true
- binaryMode: filesystem
pruning
- enabled: true
- maxAge: 168 hours
- maxCount: 2500 executions
client
- userAgent: mozilla/5.0 (macintosh; intel mac os x 10_15_7) applewebkit/605.1.15 (khtml, like gecko) version/18.5 safari/605.1.15
- isTouchDevice: false
Generated at: 2025-07-28T12:54:14.836Z