Email Trigger (IMAP) issue

Questions
1

Describe the problem/error/question

Imap trigger stopped working. When I manually start automation everything works perfectly. When I set “Active” it doesn’t work, same set of nodes. IMAP mail checking doesn’t work, even though new mail arrives correctly. Do you have similar problems? I have self-host option N8N. All IMAP mail account data is correct and everything works only when I manually start “Test workflow”.

What is the error message (if any)?

Please share your workflow

(Select the nodes on your canvas and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow.)

Share the output returned by the last node

Information on your n8n setup

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:
2

It looks like your topic is missing some important information. Could you provide the following if applicable.

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:
3

App Info

App Title and Version

n8n 1.59.4

App ID

f7a23d9d-2471-42a5-81ee-8e7989c038cd

Package Version

[email protected]

Installed At

17.09.2024

Last Updated

23.09.2024

4

Hi @Devdoit_pl,

Welcome to the community! :icecream:

When you say it stopped working, do you mean it worked before on active mode and now it doesn’t, or have you only tried it in manual before?

If it stopped now, was this after upgrading or making any other change?

How are you deploying your n8n instance?

5

2024-09-25_13h05_56
2024-09-25_13h05_561364×840 66.8 KB

manually when I trigger it works, but I have active status, so listening via imap should work by itself, so why doesn’t it work? That’s what this trigger is for.

6

How can I fix this error? Has it happened before? I’m new, I’ve been testing N8N for a week, that’s why I’m asking.

7

Hello !

Same issue for me.
I copied this workflow template : Parse DMARC reports, save them in database and notify on DKIM or SPF error | n8n workflow template

When executed manually, it works fine.
But seems to not work in automatic.
I receive new mails in my inbox, but the workflow is not triggered.