So i have a chatbot that gives information to a user of phd and things like that for a college, and when the user ask for a doc, for example, that contains information of a especific program, the workflow is supposed to give it, a AI searchs a link of the document stored in my database, finds it, and using code sends it to the user, but even though the document get sent to the user, in this case me, the document can not open in a mobile device but opens with no problem in whatsapp web, aka, pc, at the end i decided that the workflow sends the link to download the document aswell as the document itself just in case, but if there is a way to fix that it would be amazing, also, the documents itselfs are strored in dropbox