Facebook API Issue (Leads Ads)

Questions
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1

Hello I need to know if this is happening to anybody else, seems like a Facebook issue to me, but I need to be sure because when I look on Facebook Status everything seems to be fine.

So I use n8n to manage Facebook Lead Ads, I have a webhook to receive the leads then I fetch the lead details with Facebook Graph API calls (sending the lead ID).

However today I keep getting this in some random leads, I know for a matter fact that it’s not permission issues because I keep retrying the executions and some leads end up working and being processed eventually.

Error (replaced the object ID with x)r:

“OAuth “Facebook Platform” “invalid_request” “Unsupported get request. Object with ID ‘xxxxxxxxxxxxxxxxxxxxx’ does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at Graph API - Documentation - Meta for Developers””

I have noticed this is happening on Make.com aswell, even thought it’s connected with Make own app and with a different Facebook user (in n8n I have created a new app and I am the assigned user).

Anyone having the same issue, or have any clue what might be causing this?

In around 1 year working with this, it’s the first time I am ever getting that error.

Information on your n8n setup

  • **n8n version: Latest
  • **Database (default: SQLite): default
  • **n8n EXECUTIONS_PROCESS setting (default: own, main): default
  • **Running n8n via (Docker, npm, n8n cloud, desktop app): Cloud
  • **Operating system: MacOS
2

Hello! I am experiencing this same issue since the same day you posted but with all leads. Did you manage to solve it?

3

Hello @Disowned-factory!

Well actually I figured that those leads don’t show up even on Facebook if I try to manually download the leads form, the only thing you get is the lead ID and if you search by that ID on the forms they are not there, seems like a Facebook delay on saving the lead data, some of them after a few days I manage to force and process, some of them I could not ever get back :frowning:

4

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