(Select the nodes and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow respectively)
This is the very first time using n8n. I have reached out to FlowXO to see if what we want to achieve can be done and they think it can.
We have a client who needs to have an app installed on 4 people’s devices. Two of them are in sales and two of them are in technical. When someone get to the website chatbot, the flow asks the user which department they want to speak to.
Ideally what should happen is that when someone chooses technical or sales, it triggers a conversation in a related Slack channel that they can reply on from their devices when they are out in the field.
They don’t want to use WhatsApp Business as that exposes their phone numbers and the FlowXO method of notifying people of chats, sends emails to the entire team and this is problematic as they then need to contact each other internally as to who is going to respond to prevent overlap in communication.
FlowXO are working on a solution to push conversations into channels/folders but that is not out yet, hence this solution.
- n8n version: Latest
- Database you’re using (default: SQLite): Not sure - windows desktop app
- Running n8n with the execution process [own(default), main]: Not sure - windows desktop app
- Running n8n via [Docker, npm, n8n.cloud, desktop app]: Desktop App