FTP - ERROR: Timeout while connecting to server

Questions
#1

I have used the FTP node that should connect to server with correct credentials, but when I execute it, it returns ERROR: Timeout while connecting to server. And when I use same credentials on FileZilla, it connects without issues. Please let me know where the issue is, thanks in advance :slight_smile:

Firefox_Screenshot_2022-07-04T12-49-16.789Z
Firefox_Screenshot_2022-07-04T12-49-16.789Z2560×919 129 KB

#2

Hey @elgendy1996,

Welcome to the community :tada:

What version of n8n are you using and how is it installed? Is the server also plain FTP or FTPS?

#3

The version is: 0.170.0, it is hosted on the server, I am using plain FTP

#4

Hey @elgendy1996,

Is that the same server as the FTP server and is it in docker or npm?

#5

It is not the same server, and it is on docker

#6

Perfect, When you tested with Filezilla was it from the same container or host? It could just be a network configuration issue.

One thing you could do as a test is use the FTP command from the command line on the docker host and that would let us know if it open and responding to the docker host.