Hi,
I have 2 upload fields in my trigger, one for a video file and one for an audio file.
The video files are usually 100-300MB and this seems to be breaking the form upload. It loads and loads and then gives me a “Problem submitting response” page with no additional feedback. When I upload smaller files (<50MB) it works fine. This happens on the test & production URL. I could not find any mention of max. file upload size in the docs, so I’m wondering if I can do anything about it.
@danielkurz hmm, cloud version u can’t control this, and am not sure of the limits on cloud for these settings, you can try using google drive, and upload there first, then pull the file test and see if it handles 100mbs okay etc, if ure using basic version of n8n cloud u maybe hitting limits
for exmaple if ure on starter
Current plans:
Trial: 320MiB RAM, 10 millicore CPU burstable
Starter: 320MiB RAM, 10 millicore CPU burstable
Pro-1 (10k executions): 640MiB RAM, 20 millicore CPU burstable
Pro-2 (50k executions): 1280MiB RAM, 80 millicore CPU burstable
Enterprise: 4096MiB RAM, 80 millicore CPU burstable
Legacy plans:
Start: 320MiB RAM, 10 millicore CPU burstable
Power: 1280MiB RAM, 80 millicore CPU burstable
if your on starter only running 320mb ram, maybe hitting these limits. I would personally try the google drive way see if ure instance can handle the 100mb okay, if okay then either use that way, or try reachout to n8n cloud support see if any other limits maybe happening.
If you wanted to dig bit deeper, u can open dev tools in browser, and try see the actual reponse ure getting, may indicate timeout or something and not just the generic error message etc. It may show why let me know how you get on, maybe a simple issues.
AM not sure if upgrading will help, but worth a try this limit isn’t ram specify but more service based 413 limit is enforced by n8n Cloud’s internal infrastructure, they may allow larger on next plan but am not 100 percent sure, personally alot of people just use s3, onedrive or google drive, it should work fine with that, ie ure form u just provide the url, and have a node that downloads it maybe best workaround.