It looks like your topic is missing some important information. Could you provide the following if applicable.
- n8n version:
- Database (default: SQLite):
- n8n EXECUTIONS_PROCESS setting (default: own, main):
- Running n8n via (Docker, npm, n8n cloud, desktop app):
- Operating system:
Welcome to the community @ALAN_VICTOR_RUFINO !
Tip for sharing information
Pasting your n8n workflow
Ensure to copy your n8n workflow and paste it in the code block, that is in between the pairs of triple backticks, which also could be achieved by clicking </>
(preformatted text) in the editor and pasting in your workflow.
```
<your workflow>
```
That implies to any JSON output you would like to share with us.
Make sure that you have removed any sensitive information from your workflow and include dummy or pinned data with it!
You can contact n8n Support team with the details of your account and the issue you face with accessing the Cloud (as per “Contact support” link in your screenshot).
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