How do I fix Payroll error PS038 in QuickBooks?

I am stuck In QuickBooks Error PS038 while downloading payroll updates in QuickBooks Desktop.

1 Like

It looks like your topic is missing some important information. Could you provide the following if applicable.

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:

You’ve retrieved the latest payroll update and validated your Payroll subscription. We strongly recommend that you go online again before mm/dd/yyyy. [PS038]“. This error message is an indication of the QuickBooks error PS038. The error message demonstrates a lot of factors. The issue can be spotted while updating the payroll or its components. If you haven’t updated the QuickBooks software, do so before troubleshooting. Further, check for a stable Internet connection and ensure that you have an active payroll subscription. During this error, the employees’ paychecks get stuck, and it is necessary to troubleshoot this issue to regain the standard functionality of the QuickBooks software and the payroll.

The Information associated with the payroll is significantly critical, and thus the troubleshooting must be secure and straightforward. Therefore, that is advisable for you to let the QuickBooks payroll experts troubleshoot this issue safely and instantly

Resolutions for QuickBooks Error PS038

After the evaluation of all the aspects bound to the error, we’ve figured out one robust solution, which has been listed down below. But the resolution below requires specific prerequisites, viz., Updating the QuickBooks software to a version not lesser than 2019, employment of the updated tax tables, and an active payroll subscription. It is obligatory to back up the company file to secure the data. Once these factors are checked, you can start with the steps mentioned.

Solution: Analyze & Ensure the Data affiliated with paychecks in QuickBooks

  1. Go to the ‘paycheck’ section and move to the window that says ’check and find paycheck stuck as online to send.’ Now you will come across a list of all the stuck paychecks.
  2. Launch the first paycheck in the list and tap on ‘paycheck detail.’
  3. You will encounter a review ‘paycheck’ tab, in which you are supposed to select the ‘earnings.’
  4. Navigate the last option and again add it as the first one.
  5. After this, you will see a ‘net pay locked’ screen, and you will click on ‘no’ to close it.
  6. Select the ‘Rate field’ for the option that you added first recently.
  7. Verify that they are no alterations made to the ‘net pay and taxes’ window.
  8. Select ‘ok’ and then select ‘yes’ provided if the one-time transaction notification prompts.
  9. Click on the ‘save and close’ option; you need to click on ‘yes’ to the recording transaction message.
  10. Relaunch the paycheck window and check for the paycheck details.
  11. Delete The option that was added recently.
  12. Save all the changes and repeat the same steps for every paycheck.
  13. Reboot the system once you have executed the same steps for every paycheck.
  14. Try launching the payroll and sending the paychecks.

That was how QuickBooks error PS038 Can be terminated. If the error continues to show up, then you may consider calling the official QuickBooks authorities


This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.