How to connect with client apis

Questions
1

Hey there, I´m currently building my first product with n8n and now want to know how to best work with clients.

I have built a LeadGen tool. The only contact the client has with the tool is the Google Spreadsheet that he will see with the leads in it.

I now have multible clients. Should I connect their Google Sheet API to my workflow or leave my api and simply share them the spreadsheet.

Also for the ChatGPT node, if I work with multible clients, should I have one api connection for each client or just use mine every single time (chat-gpt works only in the background).

I know this technically isn´t a question for n8n, but maybe there are some people here who have experience with client work.

Thanks in advance for your time.

2

If you are working with paying clients I would personally build the workflow to include their API credentials whenever possible … You should also not cross the streams … aka use the same workflow for both clients, copy it and create one for each client even if it’s the exact same . (unless the automation at hand is your own for your own records etc business … like lead funnels etc) but when it comes to your clients always separated you don’t ever want anything to happen to a client because of your own credentials or worse another client creating bottle neck. This is real easy if you are guiding your clients to use the n8n pay version for their accounts … makes both your lives easy if you are attempting to self host and run on your own also works you’re just taking on the liability and such but a potential cost savings to client. Biggest tip for clients tho don’t spend their money for them … Or don’t use what is financially sound for self for them … They tend to have bigger pockets then us lol

Hope this helps sorry if it’s a ramble happy to elaborate or condense as needed

1 Like
3

Thanks man, just one more question. Would you now recommend connecting their credentials, even if they have to pay for the usage. Because then they spend money on my product and get charged for usage tokens on OpenAI for example.

4

Yeah absolutely I mean that’s really how it is for all I mean unless you’re offering an all in one super bundle with retainer fee this service and its competitors etc is a bucket/per use basis service and so it’s nothing either their not familiar with or if they are new to AI you just simply tell them that’s how it is . For everyone and as always confidently as you are the professional right

5

I´m offering a mid-high/ticket offer with a retainer. I think asking them to put their credit card number in there wouldn´t quite match the offer.

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