How to get ticket from Zendesk using a search query?

[Tomas_Vaitkevicius]

Hi there,

Maybe anyone know a solution on how to update Zendesk node “Get many tickets” with Query option so that it would return the actual tickets?

The issue I’m facing is that when I run a query in this node it only returns a very small amount of tickets (12 tickets)

but when I run such query in Zendesk it returns thousands of such tickets.

I’m not sure if there is something wrong with the query itself even though it seems it returns some tickets or, whether, there is a bug in the ticket.

I would appreciate any help! Thank you

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[ria]

Hi @Tomas_Vaitkevicius

What happens when you have the Return All option toggled on?

[Tomas_Vaitkevicius]

@ria nothing happens, same output

Thank you for checking!