HubSpot trigger node Failed to create subscription, `propertyName` must be set for this event type

Questions
,
1

We added the HubSpot Developer API credential that is going to be used in
HubSpot trigger node for ticket propertyChange event but when we run the workflow we get this error:

HubSpot Trigger: Failed to create subscription, propertyName must be set for this event type.

image
image1047×505 12 KB

2

It looks like your topic is missing some important information. Could you provide the following if applicable.

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:
3

Hi @SearchActions

What kind of scopes have you set for your App? Also, are you using other trigger nodes for the same App?

4

Hi there ! Thanks for the reply.
We are using just one trigger node with the following scopes:

image
image762×477 14.7 KB

We were following the n8n docs on adding Developer API key

5

Hi @SearchActions

Could you try adding the ticket scope and see if that works? :eyes:

6

We added it but we are getting the same error :confused:

image
image1017×416 26.2 KB

7

Hi @SearchActions

Thanks for the feedback. Will raise an internal ticket for this and keep you updated here.

8

Great! Thank you!

10

I just signed up for a trial with n8n and am experiencing this same issue. Confirmed my settings are correct as per docs and have all the scopes needed. Trying to connect results in an error message stating the scopes are insufficient.

Side note: really confusing that there are 3 valid connection types for HubSpot, and only the HubSpot Trigger apparently can be used for things like “Contact Property Updated” and it requires a Developer API setup, rather than a Private App.