Hi,
I have a problem to login and the error is Workspace offline (503). However the status is Online when I check the dashboard.
I tried to disable all the nodes and wait for several hours but still not able to login to the dashboard.
How can i solve this problem?
n8n version: Running version n8n@2.19.4
Running n8n via (Docker, npm, n8n cloud, desktop app): Cloud
Please reach out to help@n8n.io
Hi @Amyyy_W Welcome! before emailing support, try hitting app.n8n.cloud in an incognito window, the 503 with dashboard showing Online is usually a stale session/cookie issue on the cloud proxy side, basically your browser cached an old auth token while the workspace restarted.
Hi @Amyyy_W
This usually turns out to be a Cloud session/cache issue, not the workflows themselves.
Try first:
incognito/private window
clear cookies/cache for n8n Cloud
different browser
disable VPN/adblock temporarily
The dashboard can show “Online” while your browser still has a stale auth/session token, which causes the 503.
If none of that works, contact n8n Support because they may need to restart/check the workspace from backend.