I can't make the whatsapp "Send Message" operation to work

Describe the problem/error/question

I’m trying to use the WhatsApp cloud business integration and I can successfully use the Send Template operation, but can’t make the Send operation to work. I tried with text and with location, but nothing happened.

I would appreciate some help with this

What is the error message (if any)?

No error message, just no message show up in the WhatsApp with the number I’m sending to. While if I use the template - using the “Send Template” opration - with the same number, it does work fine.

Please share your workflow

(Select the nodes on your canvas and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow.)

Share the output returned by the last node

here’s the json code. I’m replacing some numbers with * for privacy reasons.

[

{

“messaging_product”:“whatsapp”,

“contacts”:[

{

“input”:“569616*****”,

“wa_id”:“569616*****”

}

],

“messages”:[

{

“id”:“wamid.HBgLNTY5NjE2NTUxMTgVAgARGBJDQUNDQTU3N0VFMEE1MDJ*****”

}

]

}

]

Information on your n8n setup

  • n8n version: 0.233.1
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app): docker
  • Operating system: UBUNTU

Hi @chelocoach, I am sorry you are having trouble.

The response you have shared suggests n8n has submitted the message to the WhatsApp API without an error. Perhaps you want to check with their support team what would prevent these messages from being delivered to the final recipient?

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