Hi everyone,
I’m having trouble integrating the WhatsApp node in n8n. When I use the final API key (the permanent application identifier), the node for sending WhatsApp messages stops working, and I receive the following error:
“Error fetching options from WhatsApp Business Cloud”
Has anyone else encountered this issue? Any suggestions on how to resolve it?
Thanks in advance!
It seems like you’re encountering an issue with the WhatsApp node after using the permanent API key. One thing to check is if you have the latest version of n8n installed, as updates can sometimes resolve these types of issues. Additionally, testing the workflow in a different environment or using a different approach to retrieve all items might help identify the root cause. Our team is growing and hiring, so if you’re interested in working with us, it’s a great time to get involved and learn from the folks on our team.
I have the same issue. Did you manage to resolve it in the meantime?
Your team?
Hey, i’m having the same issue. Unfortunately this happens with one number, but no with others. Both have the same permissions.
However if I try to query the cloud api directly, I can retrieve the data.
To be specific, I see those error messages when trying to select a number to operate or a template to send.
Hey!
I have exactly the same issue since I switched to a permanent token - even if the token has all the required whatsapp permissions… I don’t really understand what is happening!
Especially because I also can’t set the number to a fixed number via an ID or similar. Even providing a hardcoded number results in the error of “Error fetching options from WhatsApp Business Cloud”.
