Jira Create User Error

It seems Jira updated requirements for parameters for creating users. It now requires the “product” parameter. Can we update the Jira node for creating User to have a field for the product?

I’m running n8n on a Mac with Docker desktop. I’m using Nginx to create an SSL cert and proxy for subdomain.

It looks like your topic is missing some important information. Could you provide the following if applicable.

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I can see a few issues here indeed. Jira node is meant to serve both Jira Server and Jira Cloud. It was announced, however, that Support for Server products ended on Feb. 15, 2024.

While Jira Server did require all the fields in the node as mandatory it is not so for Jira Cloud (both API versions, 2 and 3). Moreover, products is required indeed, and it was so in the older version 2 as well as the latest beta version 3.

products: Products the new user has access to. Valid products are: jira-core, jira-servicedesk, jira-product-discovery, jira-software. To create a user without product access, set this field to be an empty array.

It appears to me that this operation was never working for Jira Cloud. Having said that, the HTTP POST request examples in Jira API docs do not show products as required despite stating that it is in the description.

Create user API

Jira node error

Yes we are using this with Jira Cloud. So would you anticipate that this is not going to be updated on N8N’s end since it’s not in the HTTP POST example?

Thanks

I expect this to be fixed as I do believe there is a bug. Thus, I have notified n8n team by adding the tag “support-escalate”. Hopefully someone on the team will look into it soon.

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