Jira Node: Can not get tickets with cloud

Describe the problema/error/question

Can not connect to https://.atlassian.net, the error is 403
(i just replace the full url of company for this question)

Im using to test, the following https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-request/ doing a simple https://.atlassian.net/rest/servicedeskapi/request/ HTTP GET right now using the user (mail) and token password, to working arround and i get all tickets and response, but there is too much effort to do the same as before with no cloud, like old version.

Is there something that i am missing or jira cloud is not 100& working?

On atlassian store seems that is not supported also, i dont know if that is right:

What is the error message (if any)?

If i use the default url https://.atlassian.net , i get:
ERROR: Forbidden - perhaps check your credentials? 403 - "\n\n\n\n\n\n\n\n\n\n\n\n Forbidden (403)\

If i put the https://.atlassian.net/rest/servicedeskapi/request/ i get a 404
404 - {“message”:“null for uri: https://.atlassian.net/rest/rest/api/2/search?startAt=0&maxResults=100”,“status-code”:404} - null for uri: https://.atlassian.net/rest/rest/api/2/search?startAt=0&maxResults=100

Please share your workflow

Information on your n8n setup

  • n8n versión: 1.24.1
  • Database (default: SQLite): default
  • n8n EXECUTIONS_PROCESS setting (default: own, main): default
  • Running n8n via (Docker, npm, n8n cloud, desktop app): docker
  • Operating system: Debian 12

It looks like your topic is missing some important information. Could you provide the following if applicable.

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:

Its there but i can put again:

  • n8n version: 1.24.1
  • Database (default: SQLite): default
  • n8n EXECUTIONS_PROCESS setting (default: own, main): default
  • Running n8n via (Docker, npm, n8n cloud, desktop app): Docker
  • Operating system: Debian 12

@miko , I have no problem with my user. Have you considered that you have not set up your user permissions correctly?

The tokens are set at Atlassian account

May be this is managed by the provider, and they dont have a access to do it i dont know. if i set the rest url that they give me with the mail and token as a password (with basic auth) it works. I think there are two different things, right?

i ended using the REST API. Thanks

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