Microsoft Outlook Client authentication failed

Is there another solution at play here? I have clients who have logged into outlook on my behalf - I have to ask all of them to go through this again?

May i ask how you do this, as i seem to get error messages when i want to add new credentials

This might be the case unfortunately. I just did this with one of my clients (zoom call, remote control to have them authenticate) and re-tested my automations and it worked.

Hi @Jon

Can we make sure this issue doesn’t happen next year?

Hi BillyC,

Next year everything will be fine, It will be the year after but I have created a ticket so we can handle this a lot better. Part of the issue this time was we had to make a new application as well which meant it wasn’t just a secret change but also an app change which would have needed authentication to happen again.

Anyone else seeing the problem resurface again today around 13.30 CET?