I have been developing an automation that triggers on emails to a folder within Outlook. It was working fine for over a month. Recently, I am seeing issues where it is not triggering unless I manually do it. It works when I manually trigger it (test events), but doesn’t trigger when new messages come in.
Cloud version and local hosted facing issue
@build
One time check with active workflow.
Means enable workflow.And test it.(Check your creds. also).
Hey @build Welcome to the n8n community!
I recommend refreshing your credentials of outlook and still if it causes this same issue try checking these things:
- Make sure your workflow is PUBLISHED/Active so that it can listen for events
- Make sure to reload your n8n instance
- Try it in incognito mode of the browser
These are the common issues which mostly occur with outlook trigger nodes, let me know if you need any more help with that
It is active/published.
Sometimes it works, other times it requires me to manually trigger it. Not sure what the incognito/browser has to do with it as I need it to run in the background as I receive an email. I have already refreshed my creds. What works temporarily is republishing it. But I am serving this to a client, and it needs to be robust
see my reply to @Anshul_Namdev
Have you tried restarting your n8n instance?
I have tried:
- restarting the ec2 for self hosted
- running it in cloud based version
- trying chrome instead of edge
Running into this issue:
Unless I duplicate or republish the workflow, it does not automatically trigger. Even then, it doesn’t stay persistently working
@build Revoking your credentials would make this work as you have tried what mostly causes the issue, let me know if it helps.