There is no TheadID in the Microsoft Outlook Tool and im not sure how to make sure that my email draft is created on top of the email thread inputed in the workflow trigger (im building an agent to draft replies to my emails)
What is the error message (if any)?
Please share your workflow
im building an agent to draft replies to my emails
(Select the nodes on your canvas and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow.)
I just had the same issue with the “create draft” Outlook action.
The solution I found: When using the action “reply to message”, there is a field where you can add the id from previous message. In addition, you can select “draft” in the option field at the bottom so that the message is not immediately send.
In my case, it worked. A draft was created in reply to the given message (id).
One note: When activating “reply to sender only”, the draft does not contain the message history at the bottom. I appreciate any hints how to reply only to sender while keeping the message history.
Thanks Alexander. I noticed another issue—it’s sending an email response to the same email repeatedly. I only want it to reply once per new email and then stop, without creating drafts for older emails. Also it’s generating drafts without linking them to a specific thread or recipient. This means I have to manually copy and paste the draft into the correct thread and figure out which email it was responding to.
Do you know how to resolve these issues, particularly how to ensure the responses are correctly threaded in Outlook? Thanks!
Unfortunately, I am struggling with the same issue regarding threads. I provide the correct email id, but it does not appear in Outlook as part of the thread, but instead as a stand-alone email.
I did some more experimentation with the plugin and also switched to a HTTP request node using Microsoft GraphQL.
At least in my case, it seems that the problem is related to shared mailboxes. When using GraphQL to create reply drafts, they show correctly in the email thread in Outlook when using my primary email account.
But as soon as I do exactly the same for a shared mailbox, I am loosing the thread display. Even though I activated that all sent emails are saved in the mailbox and after double-checking the view options.
If anyone has a solution to this, I am very curious to hear about it. If not, it seems like shared mailbox improvements are on Microsoft’s roadmap. Maybe this will help.