My clients are constantly asking for AI agents chatting through WhatsApp. I was wondering if it was possible to let them visualize the conversations that users have with the AI agent.
I know that there are external tools like ChatWoot, but it looks like you need a Twilio subscription or a similar service to do it. I know I could save all the messages in a database and filter them using the phone number as ID, but I’d like to have a visual representation of each conversation. What’s the simplest way to do it?
In advance use, if you want to review the past agent conversations with more advance settings, you can’t use simple memory database. Instead, you can use another database like postgres, mongodb or redis for review the agent conversations.
