My webhook is not responding to messages automatically, even when I use the production URL

Questions
1

My webhook only responds to messages when I manually click ‘Execute Workflow’. I can’t get it to listen and respond to incoming messages automatically, which I need in order to interact with people in real time. I’ve been trying to fix this for 4 days now with no success. Please, I really need your help! (I am using the production URL)

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2

Please check the following Items:

  1. Make sure that the workflow is Active ( At the top right, toggle the “Active” switch)
  2. If it’s not working. Send a post request to the Production URL using tools like postman or just a curl request is fine.

curl -X POST https://webhook.sartervpss.site/webhook/guilherme
-H “Content-Type: application/json”
-d ‘{“message”: “Hello”}’

Let if know if it works :slightly_smiling_face:

3

Thanks for the suggestion. I tried what you said, but unfortunately it didn’t solve the problem.

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4

I felt like it’s a DNS Problem. Are you using a cloud instance or a self hosted instance?? If it’s a self hosted instance , where are you hosting it? usually these kind of issues can happen on self hosted instances

5

I’m using a self-hosted instance on a Contabo VPS, and the domain is managed through Hostinger. I also suspected it might be a DNS issue, but I’m not sure how to confirm or fix it. Do you have any recommendations on what I should check or try?