N8n API & non trial plan not available

Questions
1

Hi everyone,
I can’t access to my n8n API. When I click on my account / settings /, I can’t access to n8n API as describe in the n8n documentation. I am logged with the right email, the mail of the owner of the account.
I have thought it was about my plan. I tried to upgrade but it is also impossible. When I try there is a redirection to the general site and I can’t upgrade with my account. I haven’t a billing back office to manage my subscription and go to a non free trial plan.
Somebody can help me ?
Regards.
Julien

2

It looks like your topic is missing some important information. Could you provide the following if applicable.

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:
3

Hi @Julien_Cantoni

Thanks for posting here and welcome to the community! :raised_hands:

If you’re having issues with your cloud account please drop our support team an email with your account name and we will try to figure it out from there :slight_smile: → [email protected]

4

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