N8n.cloud trial – no workspace created, only admin / magic link

Questions
1

Describe the problem/error/question

Hi n8n team,
I just created a new n8n.cloud trial account, but no workspace was created.
When I sign in, I only see the admin / magic link screen and cannot access the Editor UI.
I already tried:

  • signing in again via n8n.cloud
  • using the magic link
  • logging out and back in
    Email used for signup: [email protected]
    Could you please initialize a workspace for my account or reset the trial?
    Thank you!

What is the error message (if any)?

Please share your workflow

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Information on your n8n setup

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:
2

Hi @olena.app.n8n.cloud

Welcome to the n8n community.

I’m sorry you’re going through this.
Have you already opened a ticket with the n8n Cloud team by emailing [email protected]?

This isn’t something you can fix from the user side.

Please check if these links can help you.
Get help; Invite email]

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