No Activate Key Button in Settings!

Questions
1

I don’t have a button to enter activation key.

Inside settings I’m missing the activation key button.

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I have a key i received in email and when I click the activate key in the email I receive the following error message.

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I have also tried adding the license and license server by using export in the cli, which hasn’t worked.

I have also tried to clean my license via the cli as well.

This is the output of n8n license:info

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Any help would be appreciated.

Information on your n8n setup

  • n8n version: 1.64.3
  • Database (default: SQLite): sqlite
  • n8n EXECUTIONS_PROCESS setting (default: own, main): .
  • Running n8n via (Docker, npm, n8n cloud, desktop app): Linux Container
  • Operating system: Debian GNU/Linux 12 (bookworm)
3

Hi @endace ,

Welcome to the community! :icecream:

I’m sorry this is giving you some trouble. I’m not being able to recreate the issue but already looking into it internally.

Have you restarted your whole instance since submitting your email address?

4

I thought that the issue was that I was logged in a user account and not the owner account.

I pulled the database and confimed that I only have one user account

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That said this account only see’s the following.

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I spun up another container with a fresh install of n8n and can see the owner account on that new instance can see other options.

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Is there somewhere in the database I can find the email addresses associated with the account?

5

@endace Thanks for reporting this. The only email address associated with a user is the one listed in the user table.

The expected behavior is for the owner to be shown all options (including the Enter activation key button in the first option) and for the member to be shown only a handful of options (excluding the Enter activation key button in the first option).

I tested this just now with a n8nio/n8n:1.64.3 and a fresh DB, and as the owner I was able to see all options and register for community edition. Would you be able to take a backup of your current DB and test if this persists on a fresh DB?

6

Thank you for your response.

When you mentioned the email was listed in the user in the DB was enough to solve this. The reason I asked was I had a null user in the DB for user.

I went back and took a look and found the the DB I downloaded was in /root/.n8n/

I found another db in /.n8n/ which was a larger size. I was able to find the owner user listed there with an email address and just changed the password in the able and was able to login as the owner account.

After which I was able to apply the license key.

Thank you very much for your assistance.

1 Like
7

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