I’m quite new to N8N and decided to host my account on a Hostinger server. I tried to log in, but N8N tells me that my username or password is incorrect, even though I’m certain the credentials are correct. When I click on “Forgot password,” I get a message saying that N8N is currently unable to send emails.
I’ve also received several emails saying that my free trial has ended, even though I thought self-hosting N8N meant I wouldn’t have to pay.
I already sent an email to support but haven’t received any response…
Do you have any solution to help me resolve this issue?
Yes, I’ve logged on to my account several weeks without any problems, via my own server.
Maybe it’s because my free trial is over, only I’m not supposed to subscribe as I’m hosting N8N myself.
That’s why I don’t know what’s causing the problem.
Hey @alexisprt,
Are you referring to username / password created on n8n.cloud ? If so, that would be an account on n8n cloud. They will no longer be working once the trial is over indeed.
Not sure which link you are @alexisprt , but to recap:
Cloud-hosted n8n: You pay n8n to run everything for you. They host it on their servers, keep it updated, and handle security, backups, etc. You just sign up on n8n.io , then log in with username and pw and start building workflows. It’s a free trial at first, and if you like it, you’ll need to pay to continue using it . There is no “free cloud-hosted version” of n8n at this point.
Self-hosted n8n: You run n8n on your own server, like Hostinger. You’re responsible for everything, including user management. That means you don’t sign up on n8n.io , and you don’t receive username / password directly from n8n. That’s the free community version. So no link per se, only the docs and a bit more technical work to do
I am having the same issue. After a couple of reinstalling attempts I’ve concluded that there is something wrong with their system with the container not storing the password provided during sign-up. I’ve had them walk me through it for three hours with no good result from their instructions. I’ve also reinstalled several times to no effect. At this point, I would not recommend Hostinger for n8n unless you’re going to keep the browser window open and never turn off your computer. And on top of it, as far as customer support is concerned, they are the worst that I have ever encountered (friendly but not tech savvy. I was told in so many words that they really don’t know the n8n system. Not much they can do if it’s not in the script.). smh
Id recommend railway tbh, also just make sure sure .n8n folder in home/node, is saved backup up, if using sqllite, if u use postgres as db, make sure they have separate storage mount etc, to retained data if u rebuild or redeploy. I’m trying to backup incase, also make sure you keep ure encryption key set via a variable, this helps incase u reinstall and it doesn’t use the correct enc key, it can corrupt ure passwords which can be restored but better to just use the env var. Also, id recommend to use dockers mostly, k8s are okay but I wouldn’t;t personally says stable enough. But I need to use more frankly to test. Dockers is quite stable and keeps ure environment sepeate from host, easy upgrades etc etc.
