Outlook trigger

Questions
1

Hi everyone,

I’m using the Microsoft Outlook Email Trigger in a workflow, and it keeps pulling the same old email from 14.03.2024, no matter what I try.

Here’s what I’ve already done:

• Reconnected my Microsoft Outlook credentials

• Deleted and re-added the trigger node

• Duplicated and renamed the workflow

• Upgraded to the latest version of n8n

• Tried sending new test emails that match the expected conditions

Despite all of this, the trigger still fetches that same old email. I suspect the issue is related to the internal delta sync token being cached and not resetting.

Has anyone else run into this issue?

Is there a way to manually reset the sync token or force the trigger to listen only for new incoming emails?

If someone from the n8n team sees this: could you please advise or help reset the sync token on your side?
(cloud hosted )
Thanks in advance — appreciate any help or ideas!

2

Hi,

Could you ctl a, ctl c your workflow, then click the ‘</>’ on the forums when drafting a reply, and paste into the field provided. This will help give more context on your setup.

4

Same problem… any solutions?

5

Can you provide the workflow for context?

6

Hello,

I have the same probleme.

Outlook read only the same old mail.

7

Can you show the output?

8

The output is an attachment from a very old email.

Always the same mail.

When I delete it, it goes to another old mail and again always the same one.

9

Does adding a date filter work?

10

Hello

In the outlook trigger you can’t set a date filter.

However I think I understand the problem.

In fact it works in production mode. But it seems that when you launch the workflow on a test, outllok will look for an old mail and not the last one.