Passing ServiceNow ticket counts to Dynatrace

Questions
,
1

Is it possible to create a workflow that will send a count of open incident tickets from ServiceNow associated with a specific assignment group to Dynatrace to be displayed in a dashboard tile? (optional: to also be able to drill down into a list of the open tickets with links back to ServiceNow ??)
Thanks

What is the error message (if any)?

Please share your workflow

(Select the nodes on your canvas and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow.)

Share the output returned by the last node

Information on your n8n setup

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:
2

It looks like your topic is missing some important information. Could you provide the following if applicable.

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:
3

hello @ELK

seems possible.
You will need a ServiceNow node to receive incidents based on some filter criteria. Then you can count it and send it further to Dynatrace with HTTP Request node.

4

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