Describe the problem/error/question
Greetings,
I’m starting to use n8n to do some automations. My first workflow would be to receive messages sent to my number on WhatsApp Business API and be able to activate WhatsApp Trigger and view the output.
I’m having trouble testing sending a message to my real WhatsApp Business API number from the WhatsApp app (a different, personal number) and receiving the message in the output of my WhatsApp Trigger on n8n.
I’ve already tried to find out the problem via Gemini and GPT chat. I’ve checked all the points that the AI indicates and they seem to be ok.
I’m authenticating my meta account on WhatsApp Trigger, and the WhatsApp Business API Webhook is automatically recognizing and connecting. The “messages” permission is active and when I trigger a test, WhatsApp Trigger displays the test OUTPUT, but it doesn’t work when I test a real case of a number from WhatsApp sending a message to my WhatsApp Business API number (this number is already connected and validated by Meta).
In n8n the workflow is active and in meta it is in live mode
Does anyone have any idea what the possible cause of this problem is? Do I need to do any further configuration?
- n8n version:
- **Database (default: SQLite):none, still testing only the trigger output
- **n8n EXECUTIONS_PROCESS setting (default: own, main):Whastapp Trigger
- **Running n8n via (Docker, npm, n8n cloud, desktop app):n8n cloud
- **Operating system:Ubuntu
