Hey everyone!
Thanks Ahead!
I’m running into a couple of issues with my RAG AI Chatbot setup:
Cannot Read History / Missing InfoThe chatbot isn’t capturing the full name, email, and product info correctly when users send details one by one through Slack or email.It only works if all the details are sent together in one message.
Example:
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Name: “John Doe”
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Email Ad: “[email protected]”
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Product: “Trading U”
When sent separately like that, the bot doesn’t remember previous messages. I need a node setup that can read message history, gather all the info (name, email, product), and then send the complete data to both Slack and email.
No Subject Titles / Auto Categorization Needed - Right now, the bot’s emails and Slack messages don’t include a subject line.I want it to automatically categorize messages based on context and assign one of these subjects:
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Product Cancellation
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Product Support
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Billing Concern
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Product Request
When someone chats about billing, for example, the lead (Full Name, Email, Product) should automatically go to the Billing Concern category — and be sent to the correct email and Slack channel.
Any tips or solutions for this setup?
Thanks in advance for the help!
