Restaurant Workflow

[shedrach]

@jjicha

Hi everyone - I own a restaurant and cannot figure how to build automated funnels based on spending triggers. My current POS is Square for restaurants, and I use GHL for email and text automation. Here is where my problem lies - we have customers come in and pay through Square - customer data such as email and phone is often collected - I want to be able to connect that spend and transaction data to a marketing system that triggers different offers depending on the customer segment. Any suggestions are appreciated. Square for restaurants has basic text and email functionality, but no way to build multi step funnels such as GHL. I have tried to connect Square and GHL using Zapier with no success.

I wouldn’t rely on Zapier for this.

If Square is already collecting the customer email/phone and transaction data, I’d use n8n as the middle layer and push everything into GHL with tags or custom fields based on spend.

For example:

• Total spend > $200 → add VIP tag.

• No purchase in 30 days → trigger win-back campaign.

• First purchase → onboarding sequence.

• 5th visit → loyalty offer.

I’ve done similar setups with other POS systems and the main challenge is usually getting the transaction data into the marketing platform in a way that GHL workflows can actually use.

What exactly wasn’t working with your Zapier setup? Was Square not sending the transaction data, or was GHL not updating the contact correctly?