Send message is not functional

Questions
1

After verifying the WhatsApp trigger, I tried to connect to send a message, but when I test it, I get the message “BAD REQUEST - PLEASE CHECK YOUR PARAMETERS - Account not registered”. What am I doing wrong?

Describe the problem/error/question

What is the error message (if any)?

Please share your workflow

(Select the nodes on your canvas and use the keyboard shortcuts CMD+C/CTRL+C and CMD+V/CTRL+V to copy and paste the workflow.)

Share the output returned by the last node

Information on your n8n setup

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:
3

@Maria_GnzlsMorena here’s a quick checklist to confirm what the likely issues are!

  • Using Phone Number ID (not actual phone number)

  • Access token is permanent (not 24-hour temporary)

  • Token has whatsapp_business_messaging permission

  • Phone number is verified in WhatsApp Manager

  • Account status is “Connected”

  • Recipient number format: [country_code][number] (no special chars)

  • You’re on at least Tier 1 messaging limit

Let me know

4

Hi @Maria_GnzlsMorena Welcome!
Consider refreshing your credentials or revoking them and this would resolve the issue.

6

Sorry Juan. In Editor section “all is ok”, but in Executions not and you will see them in the upper code lines in previus message.