Hi, I have a simple customer service chatbot that uses Whatsapp Business integration and Google Gemini as the AI model. When a customer requests for a brochure, I want to be able to send a pdf brochure to them as a response to their message in whatsapp.
Here is the high level flow
User starts a whatsapp chat >> AI chatbot responds to questions & collects leads >> User requests brochure >> Whatsapp chatbot responds with the actual pdf (not link to the pdf) >> chat continues based on user preference.
It is important that the actual pdf is sent and not a link and chat should be able to continue as users may have questions on the product brochure.
I am looking for a specific nodes / steps needed to execute the same. The pdf is available on the google drive.
Loop/Continue to Google Gemini for further chat…
More or less 5-6 nodes.
IMPORTANT : In the “Send” operation, enable the “Send Binary Data” option and select the binary field containing the PDF from the previous node. This ensures the actual PDF is sent, not just a link.
Give it a try, and if you encounter issue, just trow it here.
Hi @Parintele_Damaskin , I have tried it and most of my flow works except the send part. I have used the `WhatsApp Business Cloud (Send Template)` as I couldn’t find the [Send PdF] node. I am attaching some references on what my flow last step looks like. Please suggest. I have also tried creating a new variable where I can set the download pdf, however it doesn’t seem to work.
