Sender says webhook in n8n is not in production mode but it is

Questions
1

Describe the problem/error/question

I’m trying to send RD MArketing form responses and convertions to n8n through webhook. The RD Station support said it is not in production mode despite it is in production mode.

What is the error message (if any)?

Please share your workflow

Share the output returned by the last node

Information on your n8n setup

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:
1 Like
2

If this is the case, send them a screenshot showing executionMode:

image
image381×291 10.2 KB

also make sure you already using the production url..

3

Hi @Felipe_Tabata_Oshiro Welcome!
In n8n, “production mode” for a webhook is determined by two things only:

  1. You’re using the Production URL (without -test in the path), and

  2. The workflow is active/published.

So the only fix here is to check RD station that it is given production URL not the test one.

Hope this helps.

4

Are you using Production URL or Testing URL,
be sure RD Station is using that exact URL
For Production URL, be sure “the workflow is activated”
What is your n8n deployment type, if it’s locally, then, check firewall, proxy, and Docker conifq.
check the SSL validation
be sure you are using https:// not http://
*** Response status will help you a lot, 200 is ok
in general, most common cause is related to URL, and URL Coniq