ServiceNow node integration [GOT CREATED]

Feature Requests (done)
1

Hi,

it would be great if there was a node for the ticket system ServiceNow.

The node should be able to:

  • create ticket
  • get ticket
  • update ticket

This could be done via the Table API:

Table API | ServiceNow Developers

Unfortunately I am not able to find a documentation which helps me to create this node by my own.

Thanks in addition if this would be possible.

2

Hi @kefin - thanks a lot for your well-formed feature request! Checked out ServiceNow and can see how this node could be helpful in giving ServiceNow users a much wider net of automation possibilities. Are there any resources beyond Tickets in ServiceNow that many users would want to interact with?

By the way, @tanay and the Dev Rel team are currently working on improving our resources for node creation so should soon be easier for you to create nodes.

1 Like
3

It would be awesome if nodes could be generated from OpenAPI/Swagger definition files. The Shuffle platform handles this very nicely - https://shuffler.io/docs/apps#create_openapi_app

2 Likes
4

@pemontto

Work in progress to convert OpenAPI to n8n:

2 Likes
5

ServiceNow Node got released with [email protected]

1 Like
6

Is it possible to get the TASK details and RITM details from ServiceNow using Resources? In our organization Servicenow creates a TASK and a RITM from received email and we want to start the workflow from any of these point.

7

Hi @saikatdas

Please open a new feature request for this.
Let this dead topic rest in peace. :slight_smile: