Are you using a bot or user token? It could be that you have not added the scopes to your Slack app so that would be the first thing I would check. You could also try clicking on the 3 dots next to Fixed above the channel box and select refresh to see if that shows anything.
The bot would need access to channels:read if you want it to read a list of channels, You may also need other scopes to be set depending on what you are doing.
Looking at the Slack api docs the from list option needs the channels:read scope, the api call we make is this: conversations.list method | Slack it could be that you need one of the others listed as well.