Telegram Trigger works on desktop but not on cellphone

Questions
1

Describe the problem/error/question

my n8n telegram trigger is triggered by a document upload. It works fine when I upload using the desktop app but doesn’t trigger when I upload from a cellphone. I’m sending both images (jpg) and pdf.

What is the error message (if any)?

No error message, it just doesn’t do anything.

Information on your n8n setup

  • **n8n version: ** This is using n8n cloud
2

It looks like your topic is missing some important information. Could you provide the following if applicable.

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:
3

Welcome to the n8n community :tada:

Is your workflow set to active?
Have you tried doing the same with Test mode?

4

Hi @mcnaveen
Yes, I’ve tried with it both active and in test mode.

5

Can you record a video if possible?

6

Nothing happens. The image or pdf loads into telegram and the event doesn’t trigger. No action, no error.

7

Are you behind reverse proxy or something?

It’s quite strange that it works on Desktop but not on mobile.

Check your Bot Token, Check you’re messaging the right bot

8

Very strange.
And this is running it on the n8n Cloud from my PC. And I’m definitely hitting the right bot…
There are times where ‘no code’ != easier

9

So this seems to be a Telegram issue.
Loading an image from the device galary doesn’t trigger the event, loading it from file space does.
This poses a problem if you want to upload driectly from the camera.