Trial error

Questions
1

<my trial left was 3 days next time i visited n8n it showed 6 days after that now 30 min →

Describe the problem/error/question

What is the error message (if any)?

Please share your workflow

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Share the output returned by the last node

Information on your n8n setup

  • n8n version:
  • Database (default: SQLite):
  • n8n EXECUTIONS_PROCESS setting (default: own, main):
  • Running n8n via (Docker, npm, n8n cloud, desktop app):
  • Operating system:
2

Hey @Vaideh_Midhun, while you wait for a response, here are some things that might help:

Suggested resources

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Docs:

Forum:

@Anshul_Namdev, @Jon_James, @barn4k - you’ve helped with similar issues before, can you take a look?

Automatically suggested by n8n’s community bot. It’s a pilot - please share feedback here.

3

Hi @Vaideh_Midhun , welcome to the n8n community!

Could you please check your trial information in the n8n Cloud Console and share a screenshot of what you’re seeing, especially where the remaining trial time is displayed?

You can access the Cloud Console from your n8n instance’s sidebar.

Please make sure to hide any personal or sensitive account information before sharing the screenshot.

This should help us better understand what’s happening!

4

I’d try opening n8n in an incognito window first and signing in again, just to rule out a browser session issue. If the trial error still appears, check whether your account has already used a trial and whether the email verification is complete. The exact error message would also help narrow down whether it’s an account issue or a problem with the trial setup.

5

Hi

This is Jon from the support team, drop me a direct message with your instance URL and I’ll take a look.

Best,
Jon